Updated: 1 January 2026

Taxi88 Privacy Policy – Data Protection & Personal Information

At taxi88, your privacy is more than a legal obligation — it is a commitment we take seriously every day. This Privacy Policy transparently explains how we collect, use, store, and protect your personal information while you use our platform.

We encourage you to read this policy in full so you know exactly what happens with your data. If anything is unclear, the taxi88 support team is available to help you 24/7.

Our Privacy Commitment
🔒 Your data is encrypted with 256-bit SSL
đŸšĢ We do not sell your data to third parties
✅ You have the right to request data deletion
✅ Compliance with the Personal Data Protection Act 2010
â„šī¸ Data is used only for stated purposes

How taxi88 Protects Your Privacy

We invest in the best technology and procedures to ensure that every piece of information you share with us remains safe and confidential.

Bank-Grade Data Encryption

All data transmitted between your device and taxi88's servers is protected with SSL 256-bit encryption — the same technology used by leading banking institutions worldwide to secure financial transactions.

Secure Data Storage

Your personal data is stored on servers protected by strict access controls. Only authorised taxi88 staff with a specific need may access member data — not all employees.

No Data Sales to Third Parties

Taxi88 has never and will never sell, rent, or lend your personal information to any third party for marketing or commercial purposes without your explicit consent.

Data Controls in Your Hands

As a taxi88 member, you have the right to access, correct, transfer, or request deletion of your personal data at any time. We respect these rights and ensure they can be exercised with ease.

Local Law Compliance

The taxi88 privacy policy is designed to comply with Malaysia's Personal Data Protection Act 2010 (PDPA). We ensure that your data is always handled in line with applicable legal requirements.

Full Transparency on Data Usage

We don't hide how we use your data behind complex legal language. This policy is written in plain language so you know exactly what happens with your information.

Have a Question?

If any part of this Privacy Policy is unclear, our team is ready to help you 24/7.

View FAQ

Protected By

SSL 256-bit PDPA 2010 No Third Party Secure Server

1 Information We Collect

Taxi88 collects the personal information necessary to provide a secure, efficient, and personalized service to every member. The types of data we collect include:

Personal Identity Information:

Full name Date of birth ID card number Phone number Email address Residential address

Financial Information:

Name & bank account number Digital wallet Transaction history

Technical Information:

IP address Browser type Device type Access time logs
We only collect information that is genuinely necessary to provide our services. We do not collect sensitive information such as medical history or religion without your explicit consent.

2 How We Collect Data

Your personal information is collected in several ways when you interact with the taxi88 platform:

  • Account Registration: When you complete the registration form, basic information such as your name, email, phone number, and date of birth is collected directly.
  • Identity Verification (KYC): During the KYC process, you are required to submit an identity document such as your MyKad or passport to verify your identity.
  • Financial Transactions: Deposit and withdrawal details are automatically recorded for security and financial record purposes.
  • Platform Usage: In-platform activity data such as games played, session duration, and betting patterns is collected to enhance your experience.
  • Support Communications: When you contact our support team via live chat or email, the content of that communication is stored for reference and service improvement.
  • Cookies & Tracking Technologies: We use cookies and similar technologies to collect technical data about how you use our website.

3 Data Usage Purpose

Every piece of information we collect is used for specific and legitimate purposes. taxi88 uses your data for the following:

  • Account Management: Create and maintain your account, process logins, and ensure your account's security.
  • Transaction Processing: Process deposits, withdrawals, and all financial transactions accurately and securely.
  • Identity Verification: Meet KYC requirements and legal compliance obligations related to anti-money laundering (AML).
  • Service Improvement: Analyse usage patterns to improve the platform experience, resolve technical issues, and develop new features.
  • Communications: Send important notifications regarding your account, promotions, platform updates, and customer support responses.
  • Security & Fraud Prevention: Identify and investigate suspicious activity, protect your account, and ensure platform integrity.
  • Legal Compliance: Comply with legal obligations and regulations in force in Malaysia.
taxi88 will not use your data for purposes unrelated to the services we offer without obtaining your consent first.

4 Information Sharing

Taxi88 takes a strictly limited approach to sharing your personal information. We only share data under the following circumstances:

  • Trusted Service Providers: We work with carefully selected payment technology providers, game providers, and security platforms. All parties are bound by strict confidentiality agreements and may only use your data for specified purposes.
  • Legal Requirements: Where required by law, court order, or a legitimate regulatory authority, we may need to disclose certain information to the relevant authorities.
  • Rights Protection: In cases involving fraud investigations or legal action required to protect the rights of taxi88 or our other members.
Taxi88 never has and never will sell, rent, or transfer your personal information to advertisers, data brokers, or any third party for commercial purposes.

5 Data Storage & Security

Your data security is taxi88's top priority. We implement multiple layers of technical and procedural protection to keep your information safe at all times.

  • All data is encrypted using TLS/SSL 256-bit protocols during transmission and AES encryption during storage.
  • Our servers are protected by multi-layer firewalls, intrusion detection systems, and 24/7 security monitoring.
  • Access to member data is granted only to staff who require it for their duties, and every access is logged.
  • We conduct regular security tests and audits to identify and address any system vulnerabilities.
  • Your data is retained for as long as necessary to fulfil the purpose of collection and to meet relevant legal requirements.
While we take all reasonable precautions, no security system is 100% foolproof. In the event of a security breach affecting your data, we will notify you in a timely manner.

6 Cookies

Taxi88 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website.

  • Essential Cookies: Required for core platform functions such as login, session security, and language preferences. These cookies cannot be disabled.
  • Performance Cookies: Help us understand how you use the platform so we can improve it. Data collected is anonymised.
  • Functional Cookies: Save your preferences such as display settings and game history for a smoother return experience.
  • Analytics Cookies: Help us analyse website traffic and usage patterns for service improvement purposes.

You can manage cookie settings through your browser preferences. However, disabling certain cookies may affect the functionality of some parts of the taxi88 platform.

7 Your Rights

As a taxi88 member and in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA), you have the following rights regarding your personal data:

Your Rights Description
Right to Access Request a copy of the personal data we hold about you
Right to Rectification Correct any information that is inaccurate or incomplete
Right to Erasure Request deletion of your data subject to legal obligations
Right to Restrict Restrict how we process your data in certain circumstances
Right to Object Object to data processing for direct marketing purposes
Right to Portability Receive your data in a machine-readable format
To exercise any of the above rights, please contact the taxi88 customer support team via live chat or email. We will process your request within 14 business days.

8 Children's Data

Taxi88 is a platform dedicated to adults aged 18 and above. We do not knowingly collect or process personal data from individuals under the age of 18.

  • If you believe we have inadvertently collected data from a minor, please contact us immediately.
  • We will take prompt action to verify and remove the data in question if it is confirmed to belong to an underage individual.
  • Any account found to have been registered by a minor will be closed immediately and all associated data will be deleted.

9 Third-Party Links

The taxi88 platform may contain links or integrations with third-party services such as game providers and payment gateways. This Privacy Policy applies to the taxi88 platform only.

  • When you access third-party services through our platform, their own privacy policies will apply.
  • Taxi88 is not responsible for the privacy practices or content of third-party websites or services.
  • We encourage you to read the privacy policy of every third-party service you use.

10 Changes to This Policy

Taxi88 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or service improvements.

  • Any significant changes will be clearly displayed at the top of this page along with the latest update date.
  • For significant changes, we will notify members via their registered email or in-platform notifications.
  • Continued use of the taxi88 platform after changes are published means you agree to the updated policy.
  • We encourage you to check this page regularly to ensure you are always aware of the latest version of our Privacy Policy.
The latest version of this Privacy Policy takes effect from 1 January 2026.

11 Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, please don't hesitate to reach out to the taxi88 team.

  • The taxi88 customer support team operates 24 hours a day, 7 days a week via in-platform live chat.
  • For privacy and data protection inquiries, you may reach us by email at [email protected].
  • We aim to respond to all privacy-related enquiries within 3 business days.
To report any data security concerns or suspected privacy breaches, please contact us immediately so we can take appropriate action without delay.

Our Promise to You

At taxi88, your privacy is not just a box to tick — it is a core value that shapes every decision we make.

🔒
Secure

Your data is protected with 256-bit SSL encryption.

đŸ‘ī¸
Transparent

We explain how your data is used in plain, straightforward language.

đŸšĢ
Not Sold

Your data is never sold to third parties.

âš–ī¸
Law Compliant

Fully compliant with Malaysia's PDPA 2010.

đŸŽ¯
Purpose

Data is used only for stated purposes.

✋
Your Controls

You have the right to access, correct, or delete your data at any time.

🔐 Your Data is Safe. Your Gaming is Free.

Now you know how taxi88 protects your privacy. Register today and enjoy a safe, fair, and fun gaming experience — with the peace of mind that your information is always secure.

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